Unique Service Call Sees Cummins Genset Overhaul By Jacksonville Team

Field service teams usually visit customers to fix, maintain, and test industrial generators on-site. Sometimes, the customer asks us to take the unit to our shop and complete the servicing there. That’s just what happened on this Cummins 50 kW unit.
Here’s a summary of our team's work. Don't forget to look at the before and after photos, as this was more than just maintenance—it was like a makeover and service!

Recently, we encountered a distinctive challenge when a generator arrived at our facility. We had the opportunity to meet service needs. We also fully refreshed the generator. This ensured it left our location in excellent condition, both inside and outside.

The Arrival

As the Onan 50 KW rolled into our facility, it was evident that time had taken its toll on the unit. The visible damage on its worn surface prompted Generator Source to create a detailed plan. This plan was more extensive than regular maintenance.

The Assessment

Our skilled technicians commenced a thorough evaluation of the generator's condition. The generator needed more than regular maintenance; it required additional repairs beyond just internal work. Additionally, a load bank test is always essential to guarantee its performance under real-world conditions.

The Process
Our technicians meticulously inspected and serviced the internal components of the Onan 50 KW generator. We scrutinized every inch, from checking oil levels to replacing worn-out parts, to ensure optimal functionality.

Utilizing industry-standard paints, we applied a fresh coat to the generator. The chosen color not only restored its original charm but also added a touch of modernity. The emphasis was on a durable and practical finish, rather than an elaborate paint job.

Prior to finalizing the service, the generator underwent a rigorous load bank test. The simulation tested the generator to ensure it would work effectively when needed. This gave our clients confidence in its ability to meet their needs.

Our technicians serviced and tested the unit. Then, they did a final check. This was to make sure everything met our standards. It was more than a service job; it was a commitment to excellence and reliability.

The Outcome

The transformation was nothing short of remarkable. The Onan 50 KW that arrived, showing signs of aging, left our facility as a rejuvenated powerhouse. The parts were adjusted perfectly, and the test showed it can be trusted to work well in real situations.

Conclusion

Generator Source's unconventional service call showcased our commitment to excellence. Beyond routine servicing, we transformed a standard maintenance job into a comprehensive overhaul.

The Onan 50 KW is now ready to operate anytime and looks like new. It represents our commitment to providing reliable and functional equipment, not just a machine leaving our facility. At Generator Source, we don't just service generators, we ensure they're prepared for any challenge.

Do you need generator service or have an old unit that is showing some age? Contact our service department in Jacksonville at (904) 914-7355. If you are in Colorado, call (303) 500-8928 and if you’re in the Austin, TX area, call (512) 631-9998. Click here to learn more.

Story Summary

1. What services did the technician perform on the Cummins 50 kW generator?
The Jacksonville team updated the unit. They checked its parts and fixed or replaced any worn parts. They also gave the outside a new coat of paint.

3. What tests were conducted on the generator?
We performed a rigorous load bank test to simulate real-world conditions and ensure optimal performance.

4. How did the generator look before and after the service?
The generator arrived showing signs of wear and tear. After servicing, the technicians gave it a face lift with a fresh paint job and rejuvenated its internal components.

5. What was unique about this service call?
This service call went beyond routine maintenance, involving a revitalization of both internal components and external appearance.