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How GS Ensures Reliable Power for Emergency Medical Services In Texas
Generator Source Field Service Team Helps Keep The Lone Star State's EMS Units Hitting On All Cylinders 

Emergency Medical Services (EMS) are a lifeline for communities, ensuring rapid response during critical moments. Behind the scenes, reliable standby power plays a crucial role in keeping these operations running, especially during power outages. That’s where Generator Source steps in, providing expert maintenance and repair services to keep generators in peak condition.

A Recent Case: Supporting Austin’s EMS Units

In a recent project, the Generator Source team in Austin, TX, demonstrated their expertise by servicing a county EMS unit’s standby generator. The effort ensured the EMS facility remains powered and ready to operate 24/7, regardless of utility power availability.
Generator Source technician Chris Betros led the project, addressing multiple issues to restore the unit’s reliability. Here’s a detailed look at the process:
  • Air Intake Repairs: The lower air intake and airbox housing assembly were replaced after identifying a cracked housing. This repair corrected issues with air pressure entering the throttle body, which previously caused fuel supply disruptions during startup.
  • Hose Replacement: Both the fuel supply and oil cooler hoses, which had suffered from dry rot, were replaced to ensure secure and efficient operation.
  • Fault Code Resolution: A recurring fault code (1061) was addressed by thoroughly inspecting the unit, disassembling, and reassembling key components.
  • Structural Maintenance: Worn retaining holes on exhaust access panels were repaired using riv nuts, and a broken access panel door latch was replaced to ensure proper sealing.
  • Fan Drive Updates: The idler tension spring for the remote fan drive was replaced to enhance performance and reliability.
  • Cleaning and Final Touches: Debris was vacuumed from accessible areas, ensuring the unit was clean and ready for operation.
Betros worked diligently, completing the extensive repairs within seven hours. As a result, the EMS unit is fully functional and equipped to handle emergencies without interruption.
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The Critical Role of Standby Generators for EMS

Standby generators are vital to EMS operations. When utility power fails, these units automatically activate through an auto-transfer switch, ensuring continuous electricity for essential systems. They power not only the facilities but also critical communication networks, enabling EMS teams to connect with police, fire departments, and medical personnel.
“EMS services must stay powered 24/7 to help citizens reach police, fire, or get medical help,” said Betros. “These generators are crucial for maintaining operations and protecting lives.”
For EMS facility managers, maintaining reliable standby power is non-negotiable. Generator Source provides comprehensive services, including routine maintenance, emergency repairs, and upgrades. With experienced technicians like Chris Betros, Generator Source ensures standby generators are always ready when needed.

If you’re in the Austin area and need generator servicing, contact Generator Source at (512) 631-9998. For more information, visit our website.
Don’t let power disruptions jeopardize your operations—trust Generator Source to keep your facilities running smoothly and reliably.

Do you need your generator serviced in the great Austin area. Team up with Generator Source and enjoy uninterrupted, reliable power. For a quick response and great service, call Chris at
(512) 631-9998 or click here for more information.

Story Summary

What services does Generator Source provide for EMS facilities?
Generator Source offers comprehensive field services including repairs, preventative maintenance, refueling, and 24/7 monitoring.
Where does Generator Source operate?
The company sells generators worldwide, but has field service teams and offers rentals in multiple locations, including:
  • Brighton, Colorado
  • Jacksonville, Florida
  • Pensacola, Florida
  • Austin, Texas
Why are generator maintenance services critical for EMS facilities?
Generators are crucial for EMS units because they:
  • Ensure continuous power during outages
  • Enable emergency services to remain operational 24/7
  • Support communication and emergency response capabilities
What types of generator maintenance do your technicians perform?
Technicians like Chris perform detailed maintenance, including:
  • Replacing damaged components
  • Addressing fault codes
  • Repairing air intake systems
  • Replacing fuel and oil hoses
  • Cleaning and inspecting generator units
  • Ensuring proper panel and enclosure functionality
  • Load Bank Testing
  • Install and decom of generators
  • Preventative Maintenance (contracts are available)
How long does a typical generator maintenance service take?
Based on the example provided, a comprehensive generator service can take around 7 hours, depending on the extent of repairs needed. A standard preventative maintenance service call runs 2-4 hours.
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What makes Generator Source unique in generator services?
  • Established in 1981
  • Worldwide sales of new, surplus, and used industrial generators
  • Regional field services and rentals (CO, TX, FL & surrounding areas)
  • Headquarters in Brighton, Colorado




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