Grand Living Facility Generator Service

Grand Living Facility Residents Enjoy Benefits Of Reliable Power
Property Managers Rely On Generator Source To Keep Properties Powered, Residents Comfortable 24/7!

Our field services teams work on many standby generators. They help apartment buildings, condos, high-rise resorts, and senior living facilities. Our goal is to ensure these generators work during power outages.

In these types of buildings, residents and guests enjoy life without interruptions, as if nothing ever happened. Property managers feel at ease knowing they partnered with Generator Source.

One of our Austin techs recently worked on a senior living facility. A standby generator is important for life here. Seniors are more at risk during extreme weather. This includes heat waves, deep freezes, and power outages.

Keeping residents comfortable in a living facility is important. Some residents need assisted living. Medical devices must operate continuously, day and night.
Let's see how our technician spends a normal day working on a generator at a Grand Living facility.

“I arrived onsite at the facility and met with the point of contact to inform them that I was there to service their generator and that I would taking it offline for servicing,” said Generator Source technician Jason.
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“I began by opening all of the doors to begin my inspection prior to servicing and performing a 2-hour load bank on the standby unit,” continued Jason.

“First thing I do is open the breaker and take the controller from auto and switch it to manual so that the automatic transfer switch cannot call for the generator to start while I’m working on it.”

Jason then tags out the breaker with a LOTO kit as an OSHA safety precaution.

“I always start with getting the unit’s hours,” adds Jason. “Then I grab my meter to check the battery charger output voltage, the date on the battery to check if it’s over two years old, check to make sure that it is not bulging of leaking and perform a battery load test.”

Jason visually inspects the belts for wear or cracking. He also looks for a part number on the belt. While doing this, he checks all tensioners and idle pulleys for any movement.

“I also like to document the last service hours/dates on the filters and all part numbers for reference as well to know where current maintenance on this unit,” continued Jason. “Next, I go over the entire engine to check for coolant leaks or engine oil leaks and physical touch all coolant hoses to inspect them.”

At this point, Jason found that the block heater needed replacement. The maintenance team needed to focus on the cooling system. They recommend servicing it every three years for preventative maintenance.

“I also documented the fuel level in the tank prior to any testing,” added Jason. “I checked all remaining fluid levels prior to starting the load bank test as well.”

By now, all inspections are completed, so James started the unit and ran it for 15 minutes to properly warm up the genset. After the unit is warm, he starts prep work to tie in the cables for the load bank test.

“Now comes time for removing the breaker cover panel and marked the utility side of the breaker cables prior to removing them,” Jason said as he pulled the cables. “Now, I remove the utility’s cabling and tied in the pigtails to the breaker output side and torqued the lugs to spec.

“I have now run all cables properly, separating the runs and tied into the load bank,” continued Jason. “Got the needed info off of the generator end tag and proceeded to do the math to verify the proper amperage for testing.”

Before starting the test, Jason triple checked all cabling and connections as well as streaming caution tape around the entire work area before performing the high voltage testing.

“After checking all the boxes, it was time to start the unit, close the breaker and begin the test,” said Jason. “I ran the two-hour load bank test with voltage (208), amps (345 amps) on all phases, the oil pressure, hours and engine temp every 15 mins for my report. The unit passed the load bank test with zero issues.”

Now that the load bank is complete, Jason now preps to change fluids, filters etc—time to setup for the PM service. He began draining the engine oil from the unit while disconnecting all the load bank cabling.

He reconnected utility power cables back to the breaker, torqued the lugs to specifications and left the breaker open with a LOTO on it.

“Okay we are making progress now, now I removed and replace the fuel and the air filters on the unit also cleaning the inside of the air filter housing,” continued Jason.

“I then apply grease to the O-rings on the oil and fuel filter for sealing lubrication and to avoid a failed O-ring from a dry install,” said Jason. “The next obvious move is filling the unit with fresh engine oil as I also prime the fuel system for easier starting.”

The unit started and Jason ran it for an additional 15 minutes to ensure proper oil level as well as verifying there is no air in the fuel system. Jason shut the unit down and verified the oil level and cleaned the unit and generator housing.

“We are almost done,” said Jason. “We’ll clean the work area, secure all used filters and waste oil for transport back to the shop for disposal. Now I will gather the rest of my needed info for my service reports etc. Then I removed the lockout tag, close the breaker and put the unit back in auto.”

The unit is back in service and Jason makes his way to the main building to advise the point of contact that all repairs have been complete, and the unit is back in service.

Do you need turnkey generator service at your facility. Call the Austin team at (512) 631-9998 or click here for more information.

Story Summary

Why is a standby generator critical for a senior living facility?
A standby generator is key for senior living facilities because seniors are more vulnerable to extreme conditions during power outages. It keeps residents comfortable and powers essential medical devices 24/7.

What safety precaution did the technician take before servicing the generator?
The technician tagged out the breaker with a LOTO (Lock Out/Tag Out) kit as an OSHA safety precaution.

What was one issue the technician discovered during the inspection?
The technician found that the block heater needed replacement. Additionally, the cooling system required attention as part of recommended preventative maintenance.

How long did the load bank test last?
The technician performed a 2-hour load bank test on the standby generator unit.

What did the technician do after completing the load bank test?
After the load bank test, the technician performed preventative maintenance, including changing fluids and filters, replacing fuel and air filters, and refilling the unit with fresh engine oil.

How did the technician ensure the generator was ready for service after maintenance?
The technician ran the unit for an additional 15 minutes to ensure proper oil level and verify there was no air in the fuel system. He then cleaned the unit, secured the work area, removed the lockout tag, closed the breaker, and put the unit back in auto mode.

Why is regular maintenance important for standby generators in facilities like this?
Regular maintenance ensures the generator will function properly during power outages, providing uninterrupted power to keep residents comfortable and safe, while giving property managers peace of mind.

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Grand Living Facility Residents Enjoy Benefits Of Reliable Power Property Managers Rely On Generator Source To Keep Properties Powered, Residents Comfortable 24/7!